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CommissionCrowd Blog - The Home Of Independent Self-Employed Sales

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Ryan Mattock
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Co-Founder of CommissionCrowd... Let's get disruptive!

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Independent Sales Job - 20% Recurring Commission - Leading Fixed Cost IT Support

Ryan MattockRyan Mattock

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Independent sales rep job managed IT services

Type: Independent Sales Job
Industry: Fixed Cost IT Support
Territory: Global
Commission: 20%
Average Sales Value: $ 57000.00
Average Recurring Monthly Sales Values: $4750

Self-employed sales agents interested in connecting with WooHooo IT can find their official sales opportunity listed on CommissionCrowd here: Unlimited Fixed Cost IT Support For SMEs - 20% Recurring Commissions

This company provide unlimited fixed cost IT support for SMEs and are offering independent sales reps a 20% Recurring Commission on new business.

WooHoo IT have aggressive goals to hit at least 50 paying customers by the end of the summer and 100 by the end of the year - each customer with at least 20 users each.

If you are an independent sales professional and can crush these numbers - either by driving business through your existing networks or by cold calling and meeting business owners/CEOs or IT decision makers, then we welcome you to join this offer.

We are looking for long term partnerships and want to work with individuals who share our vision - we truly believe that these partnerships could translate into more permanent opportunities as we scale globally.

Interview With WooHoo IT About Their Independent Sales Job:

WooHoo IT is a premier IT Tech support company catering to small-mid size businesses (who have 10-100 employees).

They have a unique value proposition whereby they offer UNLIMITED IT tech support to a business in exchange for a monthly fixed per user fee. This allows businesses to plan their IT spend effectively while still getting support for all their IT needs.

CC: Where did the inspiration for WooHoo IT come from?

WooHoo IT (WH): The founding team of WooHoo IT has over 5 years of experience in providing technology services to Small and Mid size enterprises, delivering software development, mobile app development and digital marketing solutions to enable businesses to achieve their vision and customer success.

As we developed these relationships, one constant pain point that was repeatedly expressed to us by business owners and CEOs was how they could control IT costs but yet offload the risk of productivity loss or outages due to IT issues.

One specific CEO stated it best, "I want to insure my business against IT risk, and I want fixed premiums which I can budget for".

This sparked our team to brainstorm and develop a model where we could offer a 'Fixed Price' IT support solution and using the internet, provide 90% of all IT support services almost instantly - minimizing the productivity loss for businesses.

As our model gained traction with numerous clients, we realized that there was a strong demand by SMEs to move to Office365 and so we positioned ourselves to be Office365 experts, providing a Free migration to Office365 for customers who would sign up for one of our Office365 support plan. This zero cost move to Office 365 has proved to be extremely popular and we believe it differentiates us in the marketplace.

CC:If you had to qualify your expertise in the IT Support industry what would you tell a sales agent?

WooHoo: Our IT support service is backed by a team of certified Microsoft and Apple analysts, who have worked in IT support for many years. They understand IT systems, backup and recovery, network analysis and optimization, Office365 administration very well. As one of our clients have told us, " You guys are IT Ninjas - I don't know how you do it, but your speed to resolution and attention to our needs, amazes me"

CC: Tell us about some recent projects you have undertaken

WooHoo: Since we started WooHoo IT early this year, We have moved over 15 mid size enterprises (each about 50 employees) to Office 365 - including migrating their email and office applications and have supported them for:

We have a very streamlined and self-serve support process for our clients. Every client is provided a personalized IT support portal where they can log and keep track of IT support tickets. This gives them a view into all IT support issues 24x7.

To-date, we have successfully resolved over 5400 support tickets successfully across 15 clients.

CC: What's your greatest client success story?

WooHoo IT: While all of our clients' successes are important to us, the most impactful story refers to a frantic call we got from the CEO of one of our clients in the healthcare industry.

His company was about to lock a significant investment round from a VC and he was hours away from the key meeting when his computer crashed and all his presentation materials and supporting spreadsheets were inaccessible, with no backups anywhere else.

Our lead support analyst was engaged within minutes of the support call and within the next hour we diligently worked to revive the laptop, recover his files and do an emergency restore to all the materials he needed.

While we believed it was just another ticket resolved on time successfully, the CEO later mentioned this to us - "I don't know if you realised it, but you essentially saved our company from going bankrupt and our 15 employees from losing their jobs. We were less than 30 days from burning through our cash and that meeting was a Go/No-Go meeting for the needed capital infusion from our largest investor. You literally saved our ass!"

CC: Why Do You Want To Work With Independent Sales Reps?

WooHoo IT: As we scale up, we believe that the best use of our assets is to invest in improving and scaling our service model for our clients.

We would like to be lean during the initial growth phase and not invest in building a in-house sales team. Our sales plan for the initial growth phase includes partnering with key independent sales agents who have great working relationships with SMEs in our target markets, and passing on great commissions to the Sales 'Ninjas' who can crush the targets we agree on.

We are looking for long term partnerships and want to work with individuals who share our vision - and we truly believe that these partnerships could translate into more permanent opportunities as we scale globally. We have the BHAG of becoming the Go-Daddy of IT support and we will aggressively support the people who can help us move to this goal.

CC: Why would sales agents have a competitive edge selling your products?

WooHoo IT: Our services and value proposition really sell themselves because our pricing model is very transparent and very competitive in the market. Due to this, the sales cycle is very quick and the majority of the sales cycle is spent in initiating and developing the business relationships. In addition, because IT is something that all industries use and need, the market segment is very wide. This allows agents with good relationships in certain industries to really focus and develop a deep pipeline in their industry.

We also have great marketing materials - including a quick pitch deck that focus on our unique value proposition and our fixed price model. We are open to working with our sales agents to understand what other tools and materials they need to drive conversion up.

CC: What makes your service unique, innovative and sets you apart from the competition?

WooHoo IT: Our fixed price, per-user service model is very unique and our pricing is very competitive. It allows SMEs to accurately forecast and plan for fixed IT costs while still offloading any IT risk that they might face. Our model is more like insurance against IT risk and SME business owners or CEOs immediately see the value it provides.

CC: What does the future hold for WooHoo IT?

WooHoo: Our BHAG is to be the Go-Daddy of IT support. We will be the go-to partner for SMEs when they are looking for any kind of IT support and we will be their trusted partner in offloading any risk related to their IT issues. We will be a globally recognised brand within 5 years and will enable over 1000 clients in becoming 'IT risk-free' during this 5 year journey.

CC: What are your best selling services and why?

WooHoo: Our Free migration to Office 365 service has helped drive our Office 365 premium support plan to become the best selling service. We are also seeing a lot of traction with existing clients to up-sell to our cloud migration service for their existing servers and server applications.

CC: Have you received any recognition or awards for your products?

WooHoo IT: Our greatest rewards are the ones our clients give us. The CEO of Natco Pharma said this to us and we are very proud of what it resonates - "You guys are IT Ninjas - I don't know how you do it, but your speed to resolution and attention to our needs, amazes me"

CC: What should partnering sales agents expect from your sales process?

WooHoo IT: The typical process looks something like this:

  1. Develop leads (through existing relationships, cold calling etc.)
  2. Prioritize leads
  3. Setup time to meet or web conference, and present our value proposition
  4. Convert to prospect and setup a demo of our service (engage our pre-sales tech lead) if needed
  5. Convert to signed-up client and transition to pre-sales tech lead to on-board client to our support model.

CC: How do you currently bring in new business or win contracts?

WooHoo IT: Through existing relationships and business networking. We also have limited marketing and sponsorship of key SME events in the insurance and pharma industry, which generates awareness of our services within these industries in the Toronto area.

Self-employed sales agents interested in connecting with WooHooo IT can find their official sales opportunity listed on CommissionCrowd here: Unlimited Fixed Cost IT Support For SMEs - 20% Recurring Commissions

Ryan Mattock
Author

Ryan Mattock

Co-Founder of CommissionCrowd... Let's get disruptive!

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